RETURN & REFUND POLICY
There is a strict NO REFUND policy for digitizing fees.
Custom-embroidered items may not be returned or exchanged. No exceptions.
SHIPPING INFO
RSW will ship via standard USPS unless customer chooses expedited USPS shipping or UPS shipping at time of checkout.
We are not responsible for packages which are lost or damaged during shipping. Please choose the Route shipping protection option for insurance purposes.
All orders will ship from South Carolina. Local pick-up is available at one location in Cypress, Texas, if arranged prior to shipment.
PRODUCT INFO
If you have something particular in mind, we would love to discuss it with you.
All custom creations are individually priced and a deposit of 50% must be paid prior to moving forward with printing/cutting designs or ordering any blanks.
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